AUSTIN MYER INTERNATIONAL LIMITED has been established since 2001. Together our staff has over 20 years of tenant referencing experience.
We have seen the annual rise in the lettings market and we have always managed to keep up to date with the changes that this brings.
Our referencing process has evolved to keep up with the demands of the Landlords and the Letting Agents. We scrutinise every aspect of a tenant so that nothing is left to chance.

Insurance

One of the main changes in the rental market has been the increased demand for Rent Protection Insurance. This is becoming a must for landlords as they can see the benefit it brings in the event of unforeseen changes in the circumstances or their tenants. We use Rentguard Insurance Products.

Technological Advances

Technology is another change which we have welcomed as it has made our work somewhat easier. With the advent of online referencing and application tracking it has enabled us to speed up the process of referencing.

We are glad to say that we have been able to keep apace with our competitors so that we too can offer these facilities to our customers.
We have built an in house software and database to process applications more efficiently and economically. By keeping all our records in a central database we find it allows us to answer incoming enquiries from customers in a more professional manner.

Personalised Service

We have successfully kept our prices at a very competitive rate even though we offer a personalised service which we believe is second to none.
Our aim is to provide all our customers with a single point of contact and this person will in effect become your account manager.
There will always be staff on hand to answer your questions and this will benefit you in so much as you will not be transferred from one person to another to find someone who is dealing with your application.

We also speak to the tenants on a regular basis so that if any delays occur in processing the application it can be resolved sooner rather than later.
We continually try to evolve our referencing procedure so as not to become complacent and in this way we give our best efforts to the Customer.